Privacy Policy
Last updated: December 17, 2025
1. Information We Collect
FoodZone collects information to provide better services to all our users. We collect the following types of information:
- Personal Information: Name, phone number, email address, and delivery addresses
- Order Information: Products ordered, payment details, and delivery preferences
- Device Information: IP address, browser type, device identifiers, and operating system
- Location Data: GPS coordinates for accurate delivery (with your permission)
- Payment Information: Processed securely through our payment partners
2. How We Use Your Information
We use the collected information for the following purposes:
- Process and fulfill your food orders
- Communicate order status and updates via SMS and push notifications
- Improve our services and user experience
- Send promotional offers and updates (you can opt-out anytime)
- Prevent fraud and ensure platform security
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Restaurant Partners: To fulfill your orders
- Payment Processors: To process transactions securely
- Service Providers: SMS providers and notification services
- Legal Authorities: When required by law
4. Data Security
We implement industry-standard security measures to protect your data:
- Encrypted data transmission (SSL/TLS)
- Secure password storage using bcrypt hashing
- Regular security audits and updates
- Access controls and authentication
5. Your Rights
You have the following rights regarding your personal information:
- Access your data by logging into your account
- Update or correct your information
- Delete your account and associated data
- Opt-out of marketing communications
- Request a copy of your data
6. Cookies and Tracking
We use cookies and similar technologies to enhance user experience, analyze usage patterns, and remember your preferences. You can control cookie settings through your browser.
7. Children's Privacy
FoodZone is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any significant changes via email or app notification.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: foodzonesupport@gmail.com
- Phone: +91 89175 68630
- Phone: +91 97786 39461